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Your Privacy

Privacy Policy

Record of your registration will be kept on file, for purposes of taxes, statistics-gathering, and as a service to you (you can ask us whether you've registered already, if you're the forgetful type, or you can get your registration code from us if you lose it). Kagi and PayPal have their own privacy if you care what they do with your personal information.

Your street address will never be used for marketing purposes or any unsolicited mail of any kind. We send all products electronically, so we only need it to help verify your payment.

Your e-mail address will be treated in the same manner, with the exception of our newsletter, which is arguably a marketing tool (although the main intention is to notify registered users of upgrades and new products as a service to them). We will respect your desire to opt out of that, and you will not be added in the first place if you check the "opt-out" radio button when you pay at Kagi. The newsletter is very low-traffic; expect a mailing once a month at the most, and typically less. We will only send you a message if we have good news to report, which usually means new features.

All of your personal information is completely private to us. We will never, ever, for any reason, sell or give away our customer list to anyone. Period. If we adopt a new privacy policy, all previously registered users will be grandfathered, keeping their old privacy policy forever. Period.

To be added to or removed from our newsletter, just fill out our subscription form. You do not need to be a registered user to receive our newsletter. Remove requests are guaranteed to be serviced before the next newsletter is sent out.

To change the email address we have on file for your registrations, just fill out our address change form. We don't need notifications regarding your change of postal address.

Download Safety

SuperSync does NOT install any sort of adware, spyware, or viruses on to your system. No files in your system directory are modified or ever accessed by SuperSync. No system or registry settings are added or modified.

All network activity in SuperSync is "off" by default and can be enabled individually. Only the optional 'What's my IP Address' and "version check" requests will talk to our server, and no personal information will be sent (you can manually check the latest version by going to this page.) Other network activity would be communication with music libraries already on your network, such as iTunes or other copies of SuperSync.

Uninstalling is easy--just use the uninstaller for Windows. Mac users put the SuperSync application in the trash. Your settings files are kept in your documents directory in a folder called SuperSync, accessible from the Tools menu under "Open Settings Directory".

Google Analytics

We use industry standard Google Analytics features based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

Using the Ads Settings, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.