In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required.
Please note: If you have a question about how to use SuperSync and you'd like our help, please use the SuperSync Send a suggestion/bug report feature in the Tools menu. This way we'll be able to see how you have your libraries set up and know which version and platform you're running. We look forward to hearing from you. Please use the form for general questions or other comments.
Click here if you need your registration codes resent.
To view the status of a ticket, provide us with your login details below.
If this is your first time contacting us or you've lost the ticket ID, please click here to open a new ticket.
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